In order to be a good communicator, you must be curious. You have to have the attitude that everyone is interesting.
I don’t know where it came from, but I know I’ve always had plenty of curiosity. And you can have it, too--just by wondering.
Ask simple, open questions. The second you start asking authentic questions—ones you really want to know the answer to—you immediately make a connection. Because what does it show? That you are interested in the person across from you.
Great communication begins and ends with caring about the other person. When people feel like you care about what they have to say, they become a treasure trove of information.
People have very interesting “whys” behind what they do what they do. It’s not just about what they do, but about what makes them tick. So, even if someone has a job that doesn’t seem interesting at first glance the human behind the identity will teach you.
At the moment I’m talking to the waiter today, he is as important as Frank Sinatra was yesterday.
At the core of it, all great communication is honesty--with yourself, the person across from you, and the moment. I learned how to embrace the moment my first day on the radio and it changed my life and my career.
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